Privacy Policy

Last Updated: [Insert Date]

Welcome to Cheap Green Garden Store (“we”, “our”, or “us”) at plantsnmaple.com. We are committed to protecting your privacy while helping you cultivate your garden dreams. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases from our global selection of premium plants.

1. Information We Collect

To provide our gardening services, we may collect:

• Personal Identification: Name, email address, shipping address, and phone number when you place orders for our trees, fragrant plants, or houseplants.
• Payment Information: Credit/debit card details (processed securely through our payment gateways), PayPal account information (note: we never store full payment details).
• Transaction Data: Purchase history of Japanese Maples, Magnolias, or other plants, order values, and shipping preferences.
• Technical Data: IP address, browser type, device information, and website usage patterns to improve your shopping experience.
• Communication Data: Emails sent to [email protected] regarding plant inquiries or customer service matters.

2. How We Use Your Information

Your data helps us cultivate better service:

• Process transactions for your eucalyptus trees or hedges & screens selections
• Arrange Express Green Delivery for delicate specimens
• Provide customer support regarding your fruit trees & plants orders
• Improve our website layout and product offerings (like our Japanese Maple collection)
• Send order confirmations and shipping updates (you may opt out of marketing communications)
• Prevent fraud and ensure transaction security

3. Data Sharing & Disclosure

We value your privacy as much as you value your garden’s serenity:

• Service Providers: Trusted partners who assist with payment processing (Visa/MasterCard/JCB/PayPal), shipping carriers, and IT services – all bound by confidentiality agreements.
• Legal Requirements: When required by law or to protect our rights (e.g., fraud investigations).
• Business Transfers: In case of merger or acquisition, with notice to you.
• Never Sold: We don’t sell your data to third-party marketers.

Note: Some data processors may be located outside your country, but we ensure adequate protections are in place.

4. Data Storage & Security

Your information is protected like a rare Magnolia sapling:

• Enterprise-grade encryption for all transactions
• Secure servers with limited access
• Regular security audits
• Payment details are tokenized – we never store complete card information
• Data retained only as long as necessary for our 15-day happiness guarantee and legal requirements

5. Your Rights

You have the right to:

• Access personal data we hold about your plant purchases
• Request correction of inaccurate information (e.g., shipping address)
• Request deletion of data, subject to legal requirements
• Opt-out of marketing communications (while retaining transactional messages)
• Withdraw consent for data processing where applicable

To exercise these rights, contact us at [email protected] from the email associated with your account.

6. Cookies & Tracking Technologies

Our website uses cookies to help your garden shopping grow smoothly:

• Essential Cookies: Necessary for checkout functionality when purchasing hedges or houseplants
• Performance Cookies: Help us improve site navigation (like finding fragrant plants faster)
• Analytics Cookies: Understand how customers explore our tree collections
• Marketing Cookies: Show relevant ads for products like Japanese Maples (you may opt out)

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features.

7. International Data Transfers

As we serve customers worldwide (excluding parts of Asia and remote areas), your data may be transferred to and processed in the United States (our Seattle headquarters) and other locations. We implement appropriate safeguards for these transfers.

8. Children’s Privacy

Our services are not directed to individuals under 16. We do not knowingly collect data from children without parental consent.

9. Policy Updates

We may update this policy as our business grows. Significant changes will be notified via email or website notice. Continued use after updates constitutes acceptance.

Thank you for trusting us with your gardening needs and your personal information. We treat both with the utmost care.